Striking a balance between having the best employees and
being able to keep up with payroll demands is a problem many businesses face.
Here are some tips for helping you select the best applicants, while not going
over your payroll budget.
Know Who You’re Looking For
Don’t just look for a warm body to fill a vacant position.
You want someone who is motivated, can work independently, and is trustworthy.
Have a set of minimum requirements, but also keep a big-picture image of what
the best candidate will be like. Seek out candidates that meet your minimum
qualifications to do the job and have
some of the other big-picture attributes you’re looking for.
Contract Out Some Jobs
Sometimes it’s better to spend a bit of money to pay someone
else to help with a job than it is to either lose business because you can’t
handle a job, or to pay to keep someone on staff that you don’t need all the
time. You can contract with 1300Rubbish
for cleaning out and removal after construction projects, or have the number of
a professional carpet cleaner that you can call when needed. It keeps you in
control and is much cheaper than having a carpet cleaner on your payroll if you
only need the service occasionally.
Check References
Do not underestimate the
importance of checking references when hiring people in a cleaning business. There
is a lot of turnover in the industry, and there are often many reasons for it.
You can save yourself the headache of finding out about an employee’s bad
habits or past problems simply by calling their references and doing a thorough
interview.
Invest in Background Checks
Remember that your employees will be going into your
client’s homes and businesses. Even though it can cost a bit of money up front,
you don’t want to skip out on this part of the process. It will cost significantly
more money if an employee steals something and then you realize that they were a convicted felon. Especially if
your client learns this as well. Many insurance companies will not insure your
business if you don’t screen applicants in this way.
Don’t Be Afraid of Inexperience
It’s rare that you stumble across the perfect employee, and
remember that experienced candidates may have bad habits already. If someone
has been doing something a certain way for 10+ years, it can be difficult to
get them to accept new methods. Sometimes it’s better to take on an employee with
little or no experience, and train them to do things your way from the
beginning.
Conduct Interviews While Working
One of the best ways to evaluate a potential employee is to
have them interview on a job site. Tell them that you’re busy and that they can
swing by and have a chat while you’re working. It will give you a chance to
evaluate how they act when in a client’s home, as well as see how comfortably
they fit in with the rest of your team.
Have a Steady Stream of Applicants
You’d hate to miss out on the perfect employee just because
you don’t have an opening right now. Make sure that you are constantly
accepting applicants, and spend some time each week going through any
applications that you receive. You don’t have to interview everyone, or even
consider the ones that don’t really interest you, but if you find someone that
stands out, you can reach out to them.
You may feel like you’re too busy to spend too much time on
interviews and selecting applicants, but it’s important to be picky. Having a
reduced rate of turnover and an efficient staff will make the time and money
you spent hiring the best candidates worth it in the end.
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