Job Description and Qualifications Responsibilities :
Handling clients' technical queries (such as assisting clients with their contacts database(s), design and send email campaigns, working with ISPs on domain and IP reputation and deliverability of emails, and much more) for our products www.benchmarkemail.com and www.benchmarkcrm.com via Live Chat, Email, and Phone Calls.
Desired Candidate Profile : -
Qualification- B.Tech (CS), BCA, MCA, Diploma in Computers.
- Knowledge of different Operating Systems and Email Clients.
- Excellent oral and written communication skills. (Mandatory)
- Ability to work independently as well as in a team. Organizational skills.
- Interpersonal skills.
- A logical mind to analyse and solve technical problems. Capable of working well under pressure.
- Willingness to work in rotational shifts.